Terms of Service

Terms of Service

Last Updated: March 7, 2026

1. General Terms

By using the West Trend online store, you agree to these terms of service. If you do not agree with these terms, please do not use the site.

2. Product Information

We strive to provide accurate product descriptions, however:

  • Colors may appear different on your screen
  • Measurements may be approximate
  • Minor differences may exist between product images and actual products

3. Pricing and Payment

All prices are shown in USD and may change without notice. Payment methods:

  • Credit/Debit cards
  • Online payment systems
  • Cash on delivery (where available)

4. Orders and Confirmation

When you place an order:

  • Order confirmation will be sent to your email
  • We reserve the right to accept or decline orders
  • If a product is unavailable, you will be notified and refunded

5. Shipping

Delivery Times:

🇦🇿 Azerbaijan & 🇹🇷 Turkey:

  • Standard delivery: 15-20 business days
  • Products are shipped from international suppliers

🌍 International Delivery:

  • Europe: 15-25 business days
  • Asia: 15-30 business days
  • Americas: 20-35 business days
  • Russia & CIS: 15-25 business days

⚠️ Note: Delivery times are approximate and may vary depending on customs procedures and international shipping. Delivery times may be extended during holidays and seasonal high-demand periods.

Shipping Costs:

  • 🇦🇿 Azerbaijan: FREE SHIPPING
  • 🇹🇷 Turkey: FREE SHIPPING
  • 🌏 South Asia: FREE SHIPPING
  • 🇺🇸 North America: $8.00
  • 🌏 Asia-Pacific: $8.00
  • 🇪🇺 Europe: Starting from $7.00 (varies by weight)
  • 🇷🇺 Russia & CIS: Starting from FREE (varies by weight)

For detailed shipping rates by region and weight, please visit our Shipping Policy page.

Order Tracking:

After your order is shipped:

  • Tracking number will be sent to your email
  • You can track your order in real-time
  • Check status from your account
  • International tracking information activates within 3-5 business days

Delivery Issues:

If your order hasn't arrived on time:

  • Check tracking information
  • Contact us: +994502074959
  • We will investigate and resolve the issue immediately
  • Full refund offered for delays exceeding 30 days

6. Limitation of Liability

West Trend is not liable for issues beyond our control, including:

  • Temporary website downtime due to technical issues
  • Errors from third-party services (payment processors, shipping carriers)
  • Unforeseen events such as natural disasters, internet outages, or other force majeure circumstances

7. Intellectual Property

All content, images, logos, and designs on the site are property of West Trend. Unauthorized use is prohibited.

8. User Conduct

When using the site, the following are prohibited:

  • Illegal activities
  • Attempts to compromise site security
  • Sending spam or harmful content
  • Violating other users' rights

9. Changes to Terms

We may update these terms of service at any time. Changes take effect once published on the site.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of Azerbaijan.

11. Contact

For questions about terms of service:

Email: info@westtrend.shop
Phone: +994502074959
Address: Xocavend, Azerbaijan